Last updated: June 11, 2026
These Terms of Service govern your use of Relay, a service that lets organizations run automated WhatsApp assistants. By creating an account or using Relay, you agree to these terms. If you don't agree, please don't use the service.
You may use Relay only for lawful purposes and in line with these terms. You agree not to misuse the service, interfere with its operation, attempt to access it in unauthorized ways, or use it to harm others.
Relay runs on top of WhatsApp. You are responsible for complying with all applicable WhatsApp and Meta policies, including their Business and Commerce policies. In particular, you agree not to use Relay to:
Failure to follow these policies may result in suspension of your account by us or by WhatsApp/Meta.
You are responsible for keeping your account credentials secure and for all activity under your account. Paid plans are billed on the cycle shown at sign-up. You can cancel at any time, and cancellation takes effect at the end of your current billing period. Fees already paid are non-refundable except where required by law.
Relay is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. We do not guarantee that the service will be uninterrupted, error-free, or that the replies generated will always be accurate.
To the fullest extent permitted by law, Relay and its providers will not be liable for any indirect, incidental, or consequential damages, or for any loss of data, revenue, or profits arising from your use of the service. Our total liability for any claim relating to the service will not exceed the amount you paid us in the three months before the claim.
We may update these terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you. Continued use of Relay after changes take effect means you accept the updated terms.
Questions about these terms? Email us at emmyoyebade@gmail.com.